Frequently Asked Questions
Frequently Asked Questions
Please click or touch a question below to see the corresponding answer.
General FAQs:
Our website is https://www.suissebank.com/en
We are an offshore registered bank, but the accounts of our clients are held at Tier 1 bank NatWest in the UK. Our office is in Bahrain but all the process of opening accounts and applying for financial instruments goes online and is fully digital.
Most onshore and offshore banking institutions maintain the highest levels of privacy and confidentiality of their client's bank accounts. SUISSE BANK is licensed in the Union of Comoros wherein it follows strict regulations regarding maintaining the privacy of its private and corporate accounts. As long as your transactions are legal and within the banking norms of the overseas country, your wealth is safe and anonymous.
Yes, after successful KYC with SUISSE BANK, we send your application to our London team for review one more time, however they use the same information provided by SUISSE BANK, hence it is most likely that compliance will clear your KYC post SUISSE BANK clearance.
All approved clients, be it a start-up, SMEs or corporates have access to a full gamut of products & services.
NatWest, where your account is held, is a world top tier bank with investment grade (A) rating, hence the security of accounts and funds is guaranteed.
To become an agent, reach out to us at website www.suissebank.com/en/become-agent and earn benefits like EUR 1000 for each referral immediately, provide value to your client, digital KYC for your clients and acceptance of Residency in 192 countries.
SUISSE BANK offers its services only to its approved agents. Therefore, new agents have to get approved first by SUISSE BANK before they can promote our Products & Services. SUISSE BANK digitally onboards new agents and manages approved agents 100% paperless. Customer legitimation via Post-ID portal and signature service provider inSign. Verifying the agents identity in as little as 5 minutes through IDnow AutoIdent. The entire process takes place on the user´s phone, therefore no need for any face to face interaction or going over to a physical location to start onboarding. SUISSE BANK digital onboarding process means - security - time and money savings for our agents. SUISSE BANK will charge you a one-time, non-refundable processing fee of EUR 3,000.00 to become an approved agent, payable within 5 banking days after succeeded the complete of the compliance application.
No, but if you want to receive commission from us you must become agent and open account as well.
SUISSE BANK offers its services only to its approved clients and not to the general public. Therefore, new clients have to be first approved by SUISSE BANK before using our Products & Services. SUISSE BANK digitally onboards new clients and manages approved clients 100% paperless. Customer legitimation via Post-ID portal and signature service provider inSign. Verifying the client’s identity in as little as 5 minutes through IDnow AutoIdent. The entire process takes place on the user´s phone, therefore no need for any face to face interaction or going over to a physical location to start onboarding.
SUISSE BANK digital onboarding process means - security - time and money savings - for our clients. SUISSE BANK will charge you a one-time, non-refundable processing fee of EUR 3,000.00 to become an approved client, payable within 5 banking days after succeeded the compliance application.
Digital KYC (Know You Customer) is the entire customer onboarding process which is digitally done through online channels.
Blockchain is the key technology driving usage of Bitcoin, Dogecoin, Litecoin, and other cryptocurrencies in a decentralised yet secure and anonymous manner. It is a digital database, popularly called “public ledger” that stores virtually all transactions in a temper proof manner. The “distributed” ledger can be accessed from anywhere in the world via cryptographically secured APIs and databases. Through All-In-One wallet, SUISSE BANK allows blockchain based cryptocurrency trading, storage, liquidity, conversion, and transfer from anywhere in the world using the above technology for faster and more efficient transactions.
If your activity is outside Iran and if you have a registered company outside Iran (or yourself is personally registered outside Iran) you can open a corporate and personal account with us. The maximum amount per transfer is GBP 50 Mio.
As long as you have a residence outside of Iran or an entity established outside of Iran with shareholders having residence outside of Iran, you can transact through our account.
SUISSE BANK digitally onboard new clients and manages approved clients 100% paperless. Customer legitimation via Post-ID portal and signature service provider inSign. Verifying the client’s identity in as little as 5 minutes through IDnow AutoIdent. The entire process takes place on the user´s phone, therefore is no need for any face to face interaction or going over to a physical location to start onboarding.
No.
Although the company is licensed in Comoros, our All-In-One Wallet is run through our licensed financial company in UAE and is connected to NatWest in the UK, hence it is fully independent of Suisse Bank.
We can help you open a globally accessible account that is registered and held at Tier 1 bank NatWest in the UK. For our account fees, you can access https://www.suissebank.com/en/all-in-one-wallet-fees.html
Yes, you can, we already have many clients from BVI Island.
You must upload in PDF or JPEG files.
Although the company is licensed in Comoros, our All-In-One Wallet is run through our licensed financial company in UAE and is connected to NatWest in UK. All other information is in our email and on our website. If you have further questions please email us at onboarding@suissebank.com. Also, you will find answers to most of the questions: https://www.suissebank.com/en/faq.html
Suisse Bank was established in 2008 in London, today the office is in Manama, Bahrain.
The All-In-One Wallet is run through our licensed financial company in UAE and is connected to NatWest Bank in UK. All other information is in our email and on our website. If you have further questions please email us at onboarding@suissebank.com. Also, you will find answers to most of the questions: https://www.suissebank.com/en/faq.html
To become an agent and earn a commission, please visit this page here:
https://www.suissebank.com/en/become-agent.html
We are not communicating through mobile. Kindly share your email address so we can send you the necessary information.
The bank account is one part of the wallet besides Crypto and card are not possible to have as a stand-alone.
Within 1 week after becoming an approved client.
We are fully licensed as a bank but we open segregated bank accounts (All-In-One Wallet) held at NatWest in UK.
Sorry, we do not offer bridge loans/ business loans. However we do issue financial instruments like POFs, Guarantee etc. which may be used to secure other investors and banks.
Yes, after becoming an approved agent and signing the agent agreement.
Yes. Refer to the All-In-One Wallet on our website.
Once the segregated account is approved and opened, the client will receive all account details from the system generated.
All in One Wallet & Account FAQs:
SUISSE BANK is an offshore bank, but the account offered by us is held onshore at NatWest in the UK.
Below are the required documents.
Documents for Personal Account:
- PASSPORT (all main pages)
- SELFIE HOLDING PASSPORT IN HAND
- UTILITY BILL (not more than 3 months old)
- BANK STATEMENT (covering last 3 months, must show proof of income) OR TAX RETURN (must show proof of income
- EXPLANATION LETTER (purpose of using the account, annual expected turnover in GBP)
Documents for Company Account:
- CERTIFICATE OF INCORPORATION
- MEMORANDUM / ARTICLES OF ASSOCIATION (or equivalent)
- CERTIFICATE OF GOOD STANDING (not more than 3 months old)
- CERTIFICATE OF REGISTERED OFFICE
- BANK STATEMENT (covering last 3 months) OR TAX RETURN
- EXPLANATION LETTER (about nature of the business, purpose of using the account, annual expected turnover in GBP, top 3 territories intending to transact, top 5 jurisdictions of customers)
- Share certificate within the recent 6 months to prove the ownership and shares in %
- FOLLOWING DOCUMENTS FROM THIS DIRECTOR:
- PASSPORT (all main pages)
- SELFIE HOLDING PASSPORT IN HAND
- UTILITY BILL (not more than 3 months old)
- BANK STATEMENT (covering last 3 months, must show proof of income) OR TAX RETURN (must show proof of income)
Your classy debit card powered by MasterCard gives you high transaction limit, concierge lifestyle services 24/7 support, personalized travel service with up to 40% discount, DHL shipping anywhere in world with tracking, web portal and mobile app access (IOS/Android).
We do provide Crypto liquidations and transfers through your All-In-One Wallet as well you can also send Cryptocurrency to your account.
The account will be held at NatWest in UK and you will have your own IBAN and transfer in/out under your own company name with limit up to GBP 50 Mio. The account comes with a Master Debit Card.
A user-friendly internet banking and mobile app that gives our clients 24/7 access to the private or corporate account held at NatWest in the UK. The All-In-One Wallet allows users to enjoy the below benefits:
- Payment transactions in over 50 global currencies across 170 countries
- Dedicated IBAN for in/outgoing payments
- Third-party payments via SWIFT, UK faster payments, SEPA, and SEPA Instant
- 24/7 support and own dedicated account manager
- Digital KYC onboarding in 30 minutes or less
- Without the hassle of traveling, having a registered business, or a residency in the UK
- Crypto to fiat liquidations in 30 minutes to your segregated bank account
- Crypto payments (Crypto to Fiat) as well as Crypto Payouts (Fiat to Crypto)
- BTC, ETH, ADA, AVAX, BCH, BNB, DASH, DOGE, LTC, MATIC, SHIB, SOL, USDC, USDT, TRON, XRP coin options
- Debit Card with high transaction limit
- Trade Finance Products like Bank Guarantee (BG), Standby Letter of Credit (SBLC), Documentary Letter of Credit (LC), Proof of Funds (POF), Warranties (Avals) advised by Citibank NY (rated A-)
For our fees regarding Account/All-In One Wallet and Cards kindly access https://www.suissebank.com/en/all-in-one-wallet-fees.html. For details, please reach out to us through the chat box on our website.
You can not pay with crypto for our banking services, but you can transact crypto i.e. buying selling converting into Fiat through your All-In-One Wallet.
No, there is no minimum deposit required to open the account.
No Minimum balance is required to keep the account open.
There are no separate charges by NatWest. Kindly refer to https://www.suissebank.com/en/all-in-one-wallet-fees.html.
Client is only generated an invoice after a positive KYC check. After this process, he is charged which means you get surely get the account opened.
You can easily buy, sell, store, deposit, withdraw, transfer, and convert your cryptocurrency into Fiat. Your funds are fully protected against any unauthorized access.
The inward remittance limit is up to GBP 50 Mio per transaction per day.
The outward remittance limit is up to GBP 50 Mio per transaction per day.
There is no minimum deposit required for the account.
Kindly refer to https://www.suissebank.com/en/all-in-one-wallet-fees.html.
- Crimea/ Sevastopol Region/ Luhansk/ Kherson/ Zaporizhzhia
- Cuba
- Democratic People’s Republic of Korea (DPRK)
- Gaza
- Iran
- Libya
- Myanmar (Burma)
- Russian Federation
- South Sudan
- Syria
- Venezuela
- Adult
- Unregulated gold investments
- General trading companies in HK/UAE
After successful onboarding and payment it takes about 7 working days to open the account.
The card can be used globally, and card issuance is immediate as soon as the account is opened so within 7 working days of digital onboarding and payment of account fees.
We work through white labelling hence you will be using the SUISSE BANK online banking platform for all transactions while your account is held with NatWest Bank: https://wallet-suissecapital.com/
Yes, the company must be incorporated before you can open an account.
Once you open an account for yourself or your company, you can process commercial payments through it.
We do not offer mass payments to Paypal.
Yes, that is correct, however kindly check what the All In One Wallet offers (Crypto, Account and Trade Finance) and it is difficult to open a bank account in NatWest Bank in the UK, sitting anywhere in the world and operate through a fully functional digital platform.
No all signatures must be done online during the onboarding process.
Trade Finance FAQs:
We offer the following: https://www.suissebank.com/en/trade-finance.html
For our Trade Finance charges kindly access https://www.suissebank.com/en/trade-finance-fees.html. For more details, please reach out to us through the chat box on our website.
You don’t need to open an account however the KYC onboarding is a requirement after which you can use or apply for trade finance products. Our trade finance facilities are advised through Citibank US.
We can only issue SBLC up to 50 Million USD/EUR
The first step is KYC onboarding, afterwards, you can apply for the SBLC through our platform.
If you or your clients need only Trade Finance there is no need to open the account held at NatWest Bank as this account is usable only for transfers. Anyway we do not discount or monetize third party instruments. Trade Finance is handled by SUISSE BANK and advised by Citibank US, the third largest bank in the USA (Credit Rating Aa2) for BG, SBLC, POF, and LC.
Yes, after you have finished the application for SBLC/BG, you will receive the invoice for the issuing fees.
We are not leasing the SBLC/BG, you will become the 100% beneficiary so there are no further charges or fees.
Our Trade Finance Instruments are advised globally with Swift MT760/710 from Citibank US, the third largest bank in the USA with Aa2 credit rating by Moody’s.
You can apply for the financial instrument without opening an account with us, but you must succeed in the KYC onboarding process.
We do not monetize the trade instruments.
Sorry, we are not handling such transactions.
We are issuing financial instruments (SBLC, BG, LC, POF) advised globally with Swift MT760/710 by Citibank US, but not monetizing 3rd Party instruments.
All our financial instruments (SBLC, BG, LC, POF) are advised by Citibank in US.
We can offer trade finance solutions – Kindly refer to our Trade Finance Products page for details.
Kindly write a detailed email of your requirements to Onboarding@suissebank.com and our team will reach out to you.
No.